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Getting Started
Learn how to set up your Cockato account, create your organization, and launch your loyalty program step by step.
3 articles
Rewards Program
Configure your loyalty rewards including points systems, punch cards, welcome offers, and self-service claim settings.
4 articles
Customer Management
Manage your customer database, view transaction history, handle customer segments, and understand the customer portal.
6 articles
Digital Wallet Passes
Design and distribute Apple Wallet and Google Wallet loyalty cards with your brand colors, logo, and proximity notifications.
4 articles
Staff & Team
Add team members, manage staff roles, use the checkout dashboard, and process customer claims and approvals.
5 articles
Outlets & Locations
Set up multiple store locations, configure proximity settings, and manage outlet-specific operations.
3 articles
In-Store Tools
Create QR signup posters, set up self-service claim kiosks, and drive customer engagement at the point of sale.
4 articles
Billing & Subscriptions
Understand pricing plans, manage your subscription, view usage, and handle billing changes.
3 articles
Integrations & API
Connect Cockato with your POS system, generate API keys, and use webhooks for custom integrations.
3 articles
Channel Partners
Manage master and affiliate partner programs, referral links, commission tiers, and partner onboarding.
5 articles
Marketing & Campaigns
Create targeted email, SMS, and push campaigns to engage your customers
5 articles
Account & Security
Manage your profile, password, and account settings
2 articles
Troubleshooting
Solutions to common issues and frequently asked questions
2 articles
Organization Settings
Configure branding, custom fields, and other organization-level settings
2 articles
Featured articles
Creating Your Cockato Account
Step-by-step guide to creating your Cockato account, verifying your email, setting up your organization, and starting the onboarding wizard.
Mar 3, 2026
Setting Up Points Rewards
How to configure your points loyalty program including earn rates, redemption thresholds, currency settings, and redemption workflows.
Mar 3, 2026
Designing Your Digital Loyalty Pass
How to use the Wallet Designer to customize colors, logos, strip images, and themes for your Apple and Google Wallet loyalty passes.
Mar 3, 2026
Common Issues and Solutions
Find solutions to common issues with wallet passes, customer signup, points tracking, barcode scanning, marketing campaigns, and POS integration.
Completing the Onboarding Wizard
Step-by-step guide to completing the Cockato onboarding wizard including website detection, branding, wallet preview, country selection, and plan choice.
Mar 3, 2026
Frequently Asked Questions
Find answers to frequently asked questions about Cockato setup, wallet passes, points, punch cards, billing, privacy, and support.